Patient Friendly Billing " The Patient Friendly Billing project is committed to helping the healthcare system create patient bills that are:
❍ Clear: All financial communications should be easy to understand and written in clear
language. Patients should be able to quickly determine what they need to do with the
communication.
❍ Correct: The bills or statements should not include estimates of liabilities, incomplete
information, or errors.
❍ Concise: The bills should contain just the right amount of detail necessary to communicate
the message.
❍ Patient Friendly: The needs of patients and family members should be paramount when
designing administrative processes and communications."
Hospitals can be very "creative" in the way they bill their patients - especially when it's a third party which is paying the bills. Here are some useful guidelines to follow.
Kudos! Very informative article, keep up the good work!
ReplyDeleteThis blog will be one of the many that I visit everyday.
Best of luck,
nursereview.org