Consumer-focused healthcare

Consumer-focused healthcare: "# Consumers don't want to actually take control of healthcare, much as they didn't want control over their retirement funds-- but employer survival is forcing the transition # True consumerism likely to happen in ambulatory care setting: e.g., retail clinics, as that is where 80% of the people are. Current focus tends to be on 80% of the costs occurring with acutely ill people # Consumerism may look like 5% adoption in CDHP plans, but increasing consumer responsibility and cost-sharing is penetrating nearly all plans today # The coming revolution will be about lower cost combined with higher convenience. Likely, people will decide they don't need to go to see the physician (e.g., retail clinic is good enough)"