Health Populi: Health 2.0 Conference -- Present at the Birth: "Paul Wallace, Medical Director of Kaiser Permanenete, offered that 'we talk about trust as a zero-sum game,' but that we should look at trust 'as an asset that you can grow.' Instead of thinking about the number of patients a doctor can see in a day in the office, Dr. Wallace thought it more relevant to think about 'how many patients you can touch in a day,' virtually, through e-consults, e-mail, and other technology-enabled tools. This could make each in-person visit richer, longer."
I already "talk" to more patients by email today than I do in real life !
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