Sunday, January 14, 2007

Involving patients

Involving patients : " Any service improvement will require input from a number of different groups: for example a project to improve waiting times in the clinic will involve doctors, nurses, receptionists and, of course, patients and carers. Each group will have a different perspective and different experience and expertise to bring to bear on the topic. The overall reason to involve patients and carers is, of course, to get their experience and expertise to enrich the solution."

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