Saturday, January 06, 2007

29 Minute ER Guarantee

29 Minute ER Guarantee: "At the Detroit Medical Center, we get you home before others get you in. We guarantee that you will see a DMC emergency doctor in 29 minutes or less. We've revolutionized the Emergency Room process, to ensure faster access to the finest care in southeast Michigan."

This is a great service to offer ! I think they have set a new benchmark - and if they can do it, other hospitals can learn from their experience and implement their processes to offer a similar standard of service to their patients. I hope doctors will start providing a similar service too ( if you are not seen within 30 min of your scheduled appointment time, the consultation is free !)

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