This is a photograph of a general hospital in India. Indian hospitals are very busy places; and doctors here are not renowned for their communication skills. In all fairness, they are so busy taking care of their patients, that they just don't have the time to even eat their meals on time - leave alone talk to patients. However , these patients have millions of questions, and are often frustrated by the lack of answers. Doctors are super-busy people - and really don't have the time or energy to answer these questions. This is often why family and friends find hospitals are intimidating places; and doctors are unapproachable. A simple solution would be to have patient education resource centers in each hospital or clinic. Doctors could "refer" their patients ( and their relatives) to these centers, where a helpful librarian could help them find the information they need.
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