Strategies to Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff

Strategies to Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff: " This training program is designed to introduce pharmacists to the problem of low health literacy in patient populations and to identify the implications of this problem for the delivery of health care services. The program also explains techniques that pharmacy staff members can use to improve communication with patients who may have limited health literacy skills."