Making a Killing - HMOs and the Threat to Your Health: " One of the most powerful indictments of the managed care industry, this scathing exposé presents case histories of those who have lost their health or their lives because an HMO denied or delayed vital treatments, tests or surgery. ... This lively probe is must reading for anyone concerned with the health of the U.S. medical system."
You can read the full book here online. Excellent examples of what you can do to protect yourself and fight for your rights !