Sunday, September 24, 2006

The "BEST" Communication Model

Clinical Cases and Images - Blog: The "BEST" Communication Model:

"BEST: a communication model.

Begin with non-verbal cues. Soften (smile, open arms, forward lean, touch with arm, handshake, eye contact, nod)
Establish information gathering with informal talk
Support with emotional channels
Terminate with positive note

Hopefully, this will make your patients feel better. If you want to feel better yourself, you can try following the

'MOTORS' mnemonic.

MOTORS of Your Life
Studies describe a set of wellbeing practices that are correlated with the feeling of happiness (BMJ, WJM). I tried to summarize them in the mnemonic MOTORS because the pursuit of happiness, in its altruistic sense, can be the motor of your life.

'MOTORS' stands for:

Meaning --> find a meaning in what you do for a living but don't forget to set limits around it
Outlook --> have a positive outlook on life. Be philosophical but also focused on success
Time --> spend quality time with F&F (Family & Friends)
Out of of yuppie values --> don't focus on chasing money or prestige
Religious / spiritual practices
Self care practices, like sports or meditation"

This is typical of most of us doctors. We need mnemonics to remember such simple truths :)

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