Two Million People Using Kaiser Permanente’s Personal Health Record | Ted Eytan, MD: " While many PHRs in the market are finding it difficult to attract users, Kaiser Permanente has long offered its members access to key features in managing their health online at kp.org.
The experience of Kaiser Permanente members challenges the idea that “patients don’t want PHRs.” They absolutely do – if the PHR helps people manage their health and connect to their health care team."
Patients can see the benefits of using the PHR. Their major problem is that entering their medical data is a non-trivial exercise - especially when the doctor is not similarly wired. The good thing about Kaiser Permanente is that everyone - patient, doctor and the medical facility are electronically connected . If doctors and hospitals could enter the patient's medical data for them automagically, a lot more patients would use PHRs very happily !