Computers in the Exam Room--Friend or Foe?: "Five key communication behaviors to foster smooth integration of computers into practice:
Let the patient look on
Eye contact with the patient
Value the computer as a tool
Explain what you are doing
Log off and say you are doing so
The accompanying chart, Do Your LEVEL Best With the Computer in the Exam Room , applies these five communication behaviors and details some recommended actions to use and scripts to say to effectively integrate the computer into your exam-room interaction with your patient."
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