Friday, May 12, 2006

Enhancing Doctor-Patient Communication Using Email

Enhancing Doctor-Patient Communication Using Email: "E-mail communication was found to be a more convenient form of communication. Satisfaction by both patients and physicians improved in the e-mail group. The volume of messages and the time spent answering messages for the e-mail group physicians was not increased. E-mail has the potential to improve the doctor-patient relationship as a result of better communication."
Not what you'd intuitively expect , because we think of email as being impersonal - but it's true !

1 comment:

  1. I prefer communicating with my PCP by email ... I can think out what I want to say without the time pressure I feel when I'm at his office, and I can also say things that I would never say to him if we were "nose to nose."

    I'm all for email ...

    ReplyDelete

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