Thursday, February 02, 2006

Helping patients to become better patients

I feel the greatest untapped healthcare resource today is the patient. Patients are smart, curious and intelligent; and will move heaven and earth to get the best medical care when they are ill, if we give them the tools to do so. This is what we hope to accomplish at HELP - the world's largest patient education library. We teach patients to become better patients, by teaching them the skills they need to learn to navigate the healthcare system ( how to select a doctor; how to talk to a doctor; how to look after yourself in a hospital; how to research information about your illness, and so on). The ROI is potentially huge, because this is a such a neglected area. I believe that if we can leverage the capability of patients, we can dramatically improve medical care !

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