When Doctors Find Patients Difficult - Well Blog - NYTimes.com: "An editorial accompanying the study suggested that doctors need better training to cope with the psychological challenges of caring for patients. Doctors also should focus on identifying a patient’s expectations at the beginning of a visit. Reforms that better reimburse doctors for more “talk time” with patients also are needed. Finally, doctors are advised to rise to the challenge of working with a difficult patient.
Dealing with difficulty signifies mastery rather than weakness. Olympic dives are rated in terms of difficulty, as are mountain climbs, hiking trails, musical works, crossword puzzles and highly technical procedures. Partnering with patients in the challenging aspects of their health, lives or medical care is a stepping stone to surmounting together the difficult encounter."
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