Self-Service Kiosks Gaining Foothold in Health Care Industry - iHealthBeat

Self-Service Kiosks Gaining Foothold in Health Care Industry - iHealthBeat: "Digital self-service kiosks are being adopted by more industries, such as health care, as the technology has become easier to use and capable of handling more complex tasks, the AP/Washington Post reports. Businesses say that the kiosks can improve service and save money. Consulting firm Summit Research Associates in April estimated that 800,00 consumer kiosks, not including ATMs, will be installed in North America by the end of the year. That number is expected to grow to 1.2 million by 2009. More than 100 U.S. hospitals are using kiosks from NCR, a technology company. Their Web-based system allows users to schedule appointments, view lab results and update insurance information or family history, the AP/Post reports."