The Ideal Doctor Revealed - Greater Case Acceptance and Referrals in the Voice of the Customer: "Interestingly, the Mayo 'traits of the ideal doctor' study that's been widely seen in the past few years, involved 192 patents—a smaller number of patients perhaps than your office sees in a few days. According to the Mayo survey, the seven things that patents most appreciate (with patient descriptions) in doctors are:
* Confident: 'The doctor's confidence gives me confidence.'
* Empathetic: 'The doctor tries to understand what I am feeling & experiencing, physically and emotionally, and communicates that understanding to me.'
* Humane: 'The doctor is caring, compassionate, and kind.'
* Personal: 'The doctor is interested in me more than just as a patient; he/she interacts with me, and remembers me as an individual.'
* Forthright: 'The doctor tells me what I need to know in plain language.'
* Respectful: 'The doctor takes my input seriously and works with me.'
* Thorough: 'The doctor is conscientious and persistent.'"
Nice article.... giving confidence and appreciating the points given here which may help doctors to do their job confidently
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