Patients More Satisfied With Automated Test Results, Survey Finds - iHealthBeat

Patients More Satisfied With Automated Test Results, Survey Finds - iHealthBeat: "Patients who received test results from physicians who use automated management systems were more satisfied than patients with physicians who did not use the systems, according to researchers at Brigham and Women's Hospital in Boston, Healthcare IT News reports.

The study, published in the current issue of the Archives of Internal Medicine, found that the systems significantly increased patient satisfaction with test results communication. Patients also were more satisfied with the information they received for treatments and conditions associated with their results, Healthcare IT News reports.

Researchers surveyed 570 patients who visited 26 ambulatory clinics that adopted Results Manager, an automated test results system embedded in an electronic health record system. Patients were surveyed before and after the system was adopted, as well as at clinics that did not adopt the system."