Saturday, April 23, 2011

Complaints about doctors

" Second, anonymous reviews should not be allowed. Not only can anonymous posts be manipulated by someone bearing a grudge, glowing narratives can be planted by a doctor or his staff. Ratings accountability allows doctors to use real patient feedback to constructively improve their practice. Angie’s List, a leading fee-based consumer rating service, sets an example by not allowing anonymous reviews of health professionals."

I agree ! It's very easy for a disgruntled patient to write a complaint about Dr Malpani - and I am sure our friendly competition may even egg on their patients to do so . These kind of complaints can cause a lot of damage and are very hard to fight, because the poster is anonymous - and can say what he likes and get away with it !
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