" Patients appear to be the problem in modern high-tech health care: they are
uninformed, anxious, noncompliant folk with unhealthy lifestyles. They de-
mand drugs advertised by celebrities on television, insist on unnecessary but
expensive computer tomography (CT) and magnetic resonance imaging (MRI)
scans, and may eventually turn into plaintiffs. Patients’ lack of health literacy
and the resulting costs and harms have received much attention."
Please read this very thought-provoking article called The Century of the Patient, which talks about how we can help patients to become better informed !