While many doctors handle their VIP Patients with kid gloves, the way they deal with most of their " run of the mill " patients leaves a lot to be desired. This is not because all doctors are arrogant, but because they simply do not have the luxury of time to be able to "sit down and chat" with their patients. Unfortunately, these hurried 5 min consultations create a lot of unhappiness and angst - both for doctors and patients. Patients feel neglected and unheard - and can become very resentful and angry when things go wrong. Doctors also suffer. Because they do not get a chance to establish a bond with their patients, they lose out on a very powerful source of gratification and happiness . Thanks from patients can provide powerful emotional fuel to help the doctor lead a meaningful and productive life !
A simple solution for doctors would be to treat every patient as if she were a medical professional. This does not mean that they need to use medical jargon when they talk to their patients ! It just means they you need to be respectful and courteous - the way most doctors naturally behave, when they talk to other doctors !