The most powerful patient communication tool you can use : "Dr. Albert Schweitzer once said, “Patients carry their own doctor inside. They come to us not knowing that truth. We are at our best when we give the physician who resides within each patient a chance to go to work.”"
Wise words, quoted in a wise article which every doctor should read. I like her idea that the role of the doctor is that of a facilitator. Facilitation bridges the gaps between what we know about medicine , what our clients ( ? patients) know about themselves, and the choices they have to make about their health.